Interpretation & Definitions
The words whose initial letters are capitalised have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.
Key Definitions
- Account — A unique account created for you to access our Service or parts of our Service.
- Affiliate — An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares or voting securities.
- Company — Refers to The First Planet, SCO 19, FF, District One, Sector 68, Mohali, Punjab, India.
- Cookies — Small files placed on your device by a website, containing details of your browsing activity on that website.
- Country — Punjab, India.
- Device — Any device that can access the Service, such as a computer, mobile phone, or digital tablet.
- Personal Data — Any information that relates to an identified or identifiable individual.
- Service — Refers to the Website at thefirstplanet.com.
- Service Provider — Any natural or legal person who processes data on behalf of the Company to facilitate the Service.
- Usage Data — Data collected automatically, generated by use of the Service or from the Service infrastructure itself.
- You — The individual accessing or using the Service, or the company on whose behalf such individual is acting.
Types of Data We Collect
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service. It may include your device's IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.
When you access the Service via a mobile device, we may also collect the type of mobile device, your mobile device's unique ID, mobile operating system, mobile browser type, and other diagnostic data.
We only collect data that is necessary to provide, improve, and personalise your experience with The First Planet's real estate services.
Tracking Technologies & Cookies
We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Technologies used include beacons, tags, and scripts to collect, track, and improve our Service.
Types of Cookies We Use
| Cookie Type | Duration | Administered By | Purpose |
|---|---|---|---|
| Necessary / Essential | Session | Us | Essential to provide services and authenticate users. Cannot be disabled without breaking core functionality. |
| Cookie Acceptance | Persistent | Us | Records whether users have accepted the use of cookies on the website. |
| Functionality | Persistent | Us | Remembers your preferences such as login details and language settings for a personalised experience. |
You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, some parts of our Service may not function correctly without Cookies.
How We Use Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service — Including monitoring usage of our Service.
- To manage your Account — Managing your registration as a user and providing access to Service functionalities.
- For contract performance — Development, compliance, and undertaking of purchase or service contracts with you.
- To contact you — Via email, telephone, SMS, or push notifications regarding updates, security alerts, or service communications.
- Marketing & promotions — To provide news, special offers, and information about our services (unless you opt out).
- To manage your requests — To attend to and resolve enquiries you submit to us.
- For business transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
- Analytics & improvement — Data analysis, identifying usage trends, evaluating our campaigns, and improving our Service.
When We Share Your Information
- With Service Providers — To monitor and analyse use of our Service or to contact you on our behalf.
- Business transfers — In connection with any merger, sale, financing, or acquisition of our business.
- With Affiliates — Parent companies, subsidiaries, or joint venture partners, who are required to honour this Policy.
- With business partners — To offer you certain products, services, or promotions.
- With other users — Information shared publicly on the platform may be visible to all users.
- With your consent — For any other purpose with your explicit consent.
Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce our legal agreements.
Usage Data is generally retained for a shorter period unless it is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain it for longer periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in processing are located. This means your information may be transferred to, and maintained on, computers outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. The Company will take all reasonable steps to ensure your data is treated securely and in accordance with this Policy.
No transfer of your Personal Data will take place to an organisation or country unless adequate controls are in place to protect the security of your data and personal information.
Delete Your Personal Data
You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. Our Service may give you the ability to delete certain information from within the Service itself.
You may update, amend, or delete your information at any time by signing in to your Account and visiting the account settings section. You may also contact us directly to request access to, correction of, or deletion of any personal information you have provided to us.
Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
The Company may disclose your Personal Data in the good-faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of your Personal Data is important to us. While we strive to use commercially reasonable means to protect your Personal Data, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
We cannot guarantee absolute security, but we continuously work to implement and improve technical and organisational measures to safeguard your personal information.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
We will also let you know via email and/or a prominent notice on our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us:
Get in Touch
Our team is available Mon–Sat, 10:00 AM to 6:00 PM
SCO 19, FF, District One, Sector 68 Mohali, Punjab, India